South Africa
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SAPS General Information


Important : this call centre must only be phoned regarding police related emergencies.

The emergency call centre:  10111 can be called in case of police emergencies.

This is a 24-hour emergency call centre. The calls can be made on a landline - these calls are free, or from a cell phone - which gets charged at normal cell phone rates. All calls to the centre are recorded.

Crime Stop

Report criminals and their activities anonymously to Crime Stop:

  • Crime Stop Tip-off line -  08600 10111.
  • Crime line - send a detailed SMS to  32211. SMS charged at R1.
  • Report crime online - visit the  Crime Line Website.


Complaints regarding poor service delivery can be reported to the Center for Service Excellence:

  • Toll-free number -  0800 333177
  • Send a detailed report in writing by fax -  012 393 5452.
  •  Send us an email.

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